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TL;DR: Fast-growing mental health tech startup seeking an operations generalist with 1-5 years of prior experience, a high 'need for speed', and track record of rapid-fire execution, likely in high-performing environments like early-stage startups, management consulting, investment banking, etc. In this role, you'll work alongside our Head of Operations and Head Clinical to help manage both internal (team-facing) and external (customer-facing) company operations. You’ll be one of the first 10 employees at a fully-funded and commercially-flourishing startup. Together, we'll reinvent therapy and change the mental health of millions. Details below!
Aware Healthcare is building the next generation of mental health care. We’re a venture-backed startup, on a mission to create the highest quality therapy experience in the world.
Every day, 100 million Americans struggle with a mental health issue, yet only 10% are receiving care based on science. That’s why we’re building a new mental health care system driven by data, where patients receive individualized care, clinicians deliver proven treatments, and insurance pays for outcomes not sessions.
While the rest of our industry is optimizing for quantity, we are laser focused on quality. Leveraging our data platform, we recently landed contracts with all 7 of the top 7 insurance companies, which unlock access to 200M+ Americans and pay higher rates than any competitor.
We have raised $5.7mm from top executives at Google, PayPal, Lyft, and AirBnB and investors who previously funded Square, Instacart, Twilio, GrubHub, StitchFix, OpenDoor, and SpaceX. We were founded in 2020 by AJ Goldstein (previously early at Calm and Oura) and are based in San Francisco, CA. You can learn more about Aware here: https://www.awarehc.com/
We’re looking for an analytical operations generalist with a high 'need for speed' and track record of 'rapid-fire execution' to help build the next generation of mental health care.
In this role, you’ll work alongside our Head of Operations and Head of Therapy to help manage both internal (team-facing) and external (customer-facing) company operations. This will involve:
You’ll be one of the first 10 employees at our fully-funded and commercially-flourishing startup. This is an opportunity to cut your teeth on a world-class team with hugely ambitious goals. No day will be the same, as everyday you’ll be tasked with quickly and creatively solving a new problem. You'll wear many hats and have an opportunity to learn from all sides of the business.
At Aware Healthcare we obsess over quality-of-care for our patients, and bring a level of attention to detail to our care experience that has never been seen before in mental health care. While historically our industry has been content with variable quality from provider-to-provider and session-to-session, at Aware we promise a consistent five-star experience for all patients. The right Operations Manager will be energized by Aware’s culture of excellence, and love the idea of consistently setting a higher quality bar by crossing every “t” and dotting every “i”.
This role is for someone who:
This will be a mid-level role within the company and a career-defining role for the right person.
Ideally, you have the right…
AJ Goldstein is the Founder and CEO of Aware Healthcare. Prior to Aware, AJ founded and ran a six-figure profitable AI consulting group called Conscious Insights, where he helped grow 8 early-stage startups into leading digital health brands over 3 years, including Calm, Oura, and Akili. While running Conscious Insights, AJ founded and hosted a popular data science podcast called Data Journeys, where he interviewed 25 world class data scientists from 13 organizations with over $1B in annual revenue and grew a following of 50k+ in 128 countries. Motivated by his own personal experience with the problem, AJ has committed the next decade of his life to creating a new mental health care system with Aware. You can read AJ’s story behind Aware here: https://www.awarehc.com/founders-story
If you’re interested in working with us, we’d love to hear from you! We encourage you to apply even if your experience doesn't precisely match the job description.
At Aware, we know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Aware is an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.